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Why Risk Management Is Crucial in Quality Management
Risk management is a core component of modern quality management because it provides organizations with a systematic approach to identifying, assessing, and handling uncertainty.
ISO 9001:2015 introduced a risk-based mindset that enables organizations not only to react to deviations but also to proactively prevent problems and seize opportunities.
This delivers:
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Predictability and Control:
Reduces the likelihood of errors and ensures consistent quality. -
Better Resource Utilization:
Prioritizing actions based on risk leads to efficient operations. -
Continuous Improvement:
Risk analyses serve as a foundation for innovation and improvement.
Why is it important to work with risk assessments?
Conducting risk assessments provides the organization with:
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Early identification of threats and opportunities before they impact goal achievement.
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Better decision-making basis for management.
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Increased resilience in processes and systems.
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Compliance with ISO requirements and strengthened trust among customers and stakeholders.
Risk assessments are not a one-time activity but a continuous process that ensures the organization adapts to changes and improves over time.
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Residual Risk – What Does It Mean?
Residual risk refers to the level of risk that remains after all planned risk mitigation measures have been implemented. In other words, even after you apply controls, safeguards, or preventive actions, some risk will still exist because it’s impossible to eliminate all uncertainty.
Key points about residual risk:
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Unavoidable: No system or process can be completely risk-free.
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Measured and Accepted: Organizations must evaluate whether the remaining risk is acceptable within their risk appetite.
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Part of Continuous Improvement: Residual risk should be monitored and reassessed regularly as conditions change.
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Opportunities – A Part of Risk Management
ISO standards require organizations to assess opportunities as well as threats.
Opportunities provide:
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Increased likelihood of success.
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Innovation and improvement.
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Better strategic planning.
Tasks and Actions – The Key to Execution
When a risk or opportunity is identified, the following must be defined:
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Actions: What should be done to reduce the risk or seize the opportunity?
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Responsibility: Who is accountable for implementation?
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Deadline: When should it be completed?
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Follow-up: How will we ensure the actions are effective?
This ensures that risk management becomes a practical and dynamic process, not just a theoretical exercise
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How does minLedelse support this?
minLedelse makes it easy to implement ISO requirements in practice:
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Risk and Opportunity Registration with assessment of residual risk.
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Action Plans and Task Management directly linked to risks and opportunities.
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Automatic Follow-up and Notifications to ensure progress.
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Visual Risk Matrices and Checklists for overview and ISO compliance.
The system is integrated into Teams and supports all ISO standards, including requirements for risk management, opportunities, and residual risk.
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