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Why is deviation management so important?
Deviations are signals that something is not working as it should – whether in processes, routines, safety, or quality. Deviations occur when something does not go as planned. They can be minor errors or serious incidents. The common denominator is that deviations indicate risk and a need for improvement. If they are not addressed, the consequences can be significant:
If deviations are not followed up, the consequences can be severe:
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Increased risk of accidents and injuries
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Reduced quality
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Lack of ISO compliance and legal violations
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Loss of customer trust and reputational damage
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Financial losses and inefficient operations
A good deviation management system is therefore key to safe operations, continuous improvement, and compliance.
What happens when you don’t have control?
When deviations are left without follow-up:
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Small errors grow into big problems
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Traceability disappears – you cannot document to authorities or customers
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Risk increases, and you lose control of processes
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You miss the opportunity to learn and improve
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How minLedelse handles deviations – step by step
Registration of Deviations
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Deviations are registered with photos, descriptions, and documentation directly in Teams
Assignment of Process Owner
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Each deviation is assigned a responsible process owner for follow-up
Categorization and Root Cause Analysis
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The deviation is linked to a cause category and cause type
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A thorough root cause analysis is carried out
Actions and Tasks
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Assessment of required actions and suggestions for corrective measures
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Tasks are created and assigned to responsible parties
Risk Assessment and Opportunity Evaluation
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The deviation is assessed against risk and opportunities for improvement
Evaluation and Closure
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Actions are evaluated, and the deviation is closed once everything is documented and approved
Reporting and Insights
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Customers can generate their own PDF reports
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Create summary reports showing which processes and areas are most exposed to deviations.
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